More than an acronym, the specific knowledge, skills and attitudes of QSEN (Quality and Safety for Nurses) assist nurses and their interprofessional partners to continuously improve the quality and safety of the healthcare systems in which they work.

Join Jane Barnsteiner, PhD, RN, FAAN and Joanne Disch, PhD, RN, FAAN, two of the developers of QSEN, as they discuss the competencies required for professional practice. They will compare and contrast the values and practices of Amazon, known for delivering accurate, individualized, and efficient service, with current best practices implemented by health care settings and schools of nursing to ensure high quality safe care.

Jane Barnsteiner

Dr. Barnsteiner received her BSN and MSN degrees from the University of Pennsylvania and her PhD from the University of Michigan. In addition to her multiple academic roles in the School, she served as Director of Nursing for Translational Research at the University of Pennsylvania Health System and served as Director of Nursing Practice and Research at The Children’s Hospital of Philadelphia. In this latter role, she spearheaded the development of a model, structure, and system for the formal and informal dissemination of evidence-based practices.

Dr. Barnsteiner models in all her writings and actions an integrative model for practice, research, and education. She is one of the developers of the Quality and Safety Education for Nurses (QSEN) initiative and is a leader in patient safety and quality improvement. She is the editor of Translational Research and QI for the American Journal of Nursing.

Joanne Disch

Joanne Disch, PhD, RN, FAAN is professor ad honorem at the University of Minnesota School of Nursing, where she served as interim dean and director of the Katharine J. Densford International Center for Nursing Leadership. Always a strong proponent of involving more nurses as leaders in every aspect of health care, Disch has held many leadership positions in academia and public policy, including president of the American Association of Critical-Care Nurses and the American Academy of Nursing, board member of the National Center for Healthcare Leadership and chair of the AARP board.

In 2018, she was named a Living Legend by the American Academy of Nursing which recognizes those who have made exceptional contributions to the field throughout their careers. She currently serves as board chair of Advocate Aurora Health Care, a 27-hospital health system in Milwaukee, Wisconsin.

Maureen Shawn Kennedy

Maureen “Shawn” Kennedy, MA, RN, FAAN has been the editor-in-chief of the American Journal of Nursing since 2009 and continues overseeing AJN’s legacy of providing accurate and timely information for nurses. Through print, online, digital and social media channels, AJN is read by nurses throughout the world, as well as those outside of the profession, such as journalists and policymakers. Her editorials in AJN have received five Clarion awards from the Association of Women in Communications. In 2016, she received the Margaret Comerford Freda Award for Editorial Leadership from the International Academy of Nurse Editors, and in 2017, she was awarded The Nightingale Initiative for Global Health Advocacy in Action Award for excellence in promoting nursing scholarship.

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